Model Railway Forum

Only the products that they make themselves have a lifetime guarantee. The PA2 is a rebadged MRC product, so is excluded from the lifetime guarantee.

Late answers may be too late to be of help to OPs but can be helpful to others who look in later, so not always a waste.

They've got a rather sad face.

For a decent controller look at Gaugemaster (they have a lifetime guarantee) or Morley.